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This error typically occurs when you try to log into the CloudLibrary app or website with the username associated with your library account. Usernames do not work with any of the library’s digital collections including Cloud Library. Try entering your library card number to log into Cloud Library.
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Accessing your library‘s digital collection has never been easier. cloudLibrary makes it easy to discover the content you want to read. Whether on the web, a tablet, your mobile device, or your library‘s discovery terminal you can browse digital shelves curated by your library or filtering by genres that interest you.
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Your library card expires on the same day each year. Contact your library to see if your library card has expired and is in good standing. Although the cloudLibrary does not always provide an error message as to why a log in attempt has failed, this is the most common cause.
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Check that you’ve entered your library card number (and password or PIN, if required) correctly. If you’re having any of the following problems, you’ll need to contact your library for help: You can’t remember your library card number. Your library requires a PIN or password, and you don’t have one or can’t remember it.
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Dec 07, 2023 1642. Sometimes the cloudLibrary and Hoopla apps don’t work like they’re supposed to, but luckily most of these problems can be solved by trying a few different fixes. If you’re experiencing an issue with one of these apps, try some of these fixes to resolve the issue: Close the app completely, and then open it again.
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Follow the prompts, accepting the user agreement and putting in your library card number (“barcode”). Use all 14 digits with no spaces. Then press “Login.” You should now be logged back into your account, and should be able to see your existing checked out items and holds. Sometimes the phone/tablet’s software needs to be updated.
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Forgot Password. Use the form below to reset your password. User Name or Email: Ebooks Reports.
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Fill in the fields, accept the terms, tap Next. 4. Choose the United States and Johnson County Public Library from the drop-down menus, then tap on Register. Enter your library card number and pin. Tap Register again. 5. When the login
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